Available Fulfillment Services

CMS's range of capabilities includes:  

• Premium Fulfillment. CMS can securely store and efficiently package and ship your products or premiums to consumers upon request. Operating from a network of warehouses strategically located throughout the U.S. , CMS will deliver the best shipping cost and response time possible.
• Customer Payments. All forms of currency can be accepted and fulfilled, including cashable checks, gift checks, reloadable cards, stored value cards and gift cards. CMS can also manage card balances and settle the card transactions.
• Consumer Requests. CMS can interface with shipment requests in a variety of ways, including data feeds, through call center services and requests submitted via the Internet.
• Literature Fulfillment. Whether shipping fully prepared packages or compiling custom packets, CMS offers full-service literature fulfillment options.
• Promotions Distribution and Bouncebacks. CMS can distribute promotions or promotional materials to retailers and other business addresses or directly to consumers. We also can send coupons and other promotional materials and messages to consumers when they respond to other promotions.
• Mail Services. CMS offers turnkey mailing services including list hygiene, pre-paid postage, ink-jet labeling and return mail.
• Printing Services. CMS will manage printing for any type of promotion, from rebate forms to gift cards.
• Customer Care. Either as a method of accepting consumer requests and orders or as a way to handle questions, comments and complaints, CMS offers toll-free customer care line for telephone and e-mail inquires. All inquires are answered within 24 hours and 24/7 coverage is available.